ABOUT ME:

Picture of Philippa Gratton

I have been successfully developing (and delivering) business training courses for the past six years after a career in PR & Marketing and as a lecturer. My knowledge, passion and experience have led me to believe that these courses are ideal “off-the-peg training” workshops that can be used in-house for any organisation. Take the headache out of your training; call me.

COMPANY TRAINING:

Bill Gates believes that if you give people tools (through training) and the opportunity to use their natural ability, they will develop in ways that will surprise you very much beyond what you might have expected.

TRAINING GIVES YOUR STAFF:

  • A sense of belonging
  • Loyalty to the Company
  • Professionalism
  • Efficiency
  • And it gives you, the Company:
  • Professionalism
  • Efficiency
  • Knowledgeable staff
  • Happy staff
  • Efficient utilisation of time
  • Happier customers and HIGHER PROFIT MARGINS

If you want something more bespoke, your course could be individually designed to suit your Company needs.

ONE DAY TRAINING WORKSHOPS THAT ARE PRESENTLY AVAILABLE IN:

  • Customer service – “If you don’t appreciate your customers, someone else will.”
  • Communication (verbal, face-to-face, written)
  • Assertiveness
  • Sales (Process and Consultative)
  • Leadership skills (including motivation)
  • Negotiation skills
  • Minute taking (half-day)
  • Report writing (half-day)